FAQ ACCOUNT

Do I need to be registered to make a purchase?

Yes, to make a purchase you must necessarily register. If you register you will be able to follow the arrival of your order from your personal area, manage your purchases and request assistance after the sale if necessary.


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What should I do if I forget my login details?

If you have forgotten your PASSWORD: for security reasons it is not possible to recover your old password but you can request a new one by clicking on Login > Lost Password. If you have forgotten the EMAIL with which you access your personal area: for privacy reasons it is not possible to recover it but you can proceed with a new registration. For further information contact our Customer Service.


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